How can we help?
Use the private feedback form for account, billing, or product help. Safety reports stay attached to the relevant player or content so moderators receive the right evidence.
Effective and last updated: September 3, 2026Product or account help
Send a private message and include an optional reply email if you want a response. Keep passwords, sign-in codes, and secret keys out of the message.
Email support@imrdy.ggBilling help
For a duplicate or incorrect charge, choose Billing in the feedback form and include the date and amount. Never send full card details.
Read billing & refundsPlayer or content safety
Use the Report action on the player profile, session, chat message, or review. Reports are private and preserve the evidence moderators need. Contact local emergency services for immediate danger.
Account control
Signed-in players can edit their profile from Account and manage sign-in methods or delete the account from Account & security.
Open account