Billing & Refund Policy
Premium is complimentary during open beta. No payment method is required, and beta access never converts into a paid subscription automatically.
Effective and last updated: September 3, 20261. Price and renewal
Every active member receives complimentary Premium access during open beta. Checkout is disabled, no payment method is required, and nothing renews or converts automatically. When we deliberately end the beta, joining the approved $1 USD monthly plan will require a new, clear choice from you. Streamer remains unavailable and unpriced.
2. Payment processing
Open beta access does not collect a payment method or create a Stripe subscription. When paid Premium becomes available, Stripe will process payments and store payment-method details; imrdy.gg will store only the identifiers and billing state needed to provide Premium.
3. Cancel anytime
Once paid Premium is available, open Membership and choose Manage billing to enter Stripe’s Customer Portal. You can schedule cancellation there. Cancellation normally takes effect at the end of the current paid period, and Premium access remains available until that date. Cancel before renewal to avoid the next monthly charge. Deleting the imrdy.gg account instead cancels Premium immediately and removes access; it does not create a prorated refund.
4. Failed payments
For paid Premium, a failed or unpaid renewal does not grant Premium access. Stripe may retry the payment or ask you to update your payment method according to the billing settings shown in its hosted pages. Losing Premium does not delete your account, sessions, presets, or uploaded history, but Premium-only creation and display options become unavailable.
5. Refunds
Once paid Premium is available, we will refund your most recent $1 Premium payment when you request the refund within 30 calendar days of that charge. Issuing the refund also cancels Premium immediately and ends Premium access. Older or additional charges are reviewed when they are duplicated, incorrect, unauthorized, required by law, or the purchased access was not provided. This policy does not limit mandatory consumer rights.
6. Billing support
Use the private Support form and choose Billing. Include the charge date, amount, and the email on the account. You may also email support@imrdy.gg. Do not include a full card number, password, or sign-in code.